Return form

You can return unused and original packed products within a period of 30 days after your order and get your money back. Please fill out the form below and send us the return package to the following address:  

LKV Logistik GmbH
Attn: NAKED Optics
Salzachtalstraße 47
5400 Hallein
Austria


Please note the following important points:

  • For the return, the products must not have been used outdoors and in the case of ski goggles, the protective film (anti-fog) must stillbeon the inner lens.
  • Pleaseprovide a legible return address and enclose the delivery note, , so that we can also allocate your parcel.
  • You would have to pay the shipping costs to us, since we as a startup unfortunately do not yet have the resources to bear all shipping costs. We hope for your understanding!
  • For returns from Switzerland, a refund of import dutiescan be requested. Therefore, please always fill out an export declaration and mark the package as a return. More information about returns from Switzerland Switzerland.


If the product arrives damaged or has been sent incorrectly due to a system error, we will of course bear the costs. As soon as we receive the goods, you will get your money back within 14 days. All details can be found here: nakedoptics.net/cancellation-right